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How to fix common power socket problems

plug socket problems

Having a single socket that is faulty can be a bit of a nuisance and leave you playing guess the plug whenever you want to connect something.


Diagnosing faulty sockets

We’ve prepared some useful tips to help you diagnose the socket and then the case of the fault.

  • To check for faulty sockets throughout your house, plug an appliance into each of them to see if it has power.
  • Before you start any repairs, switch off the power at the mains supply.
  • Remove plugs from the socket outlet carefully. Pulling out a plug by the cable could damage the contact between the plug and socket outlet. This can result in the plug overheating, its wires becoming loose or even an electric shock (if the earth wire is disconnected).
  • Check the plug and socket outlet for burn marks, buzzing or crackling or excessive heat. If any of these things happen we advise you to call in a qualified electrician soon as possible.

Use plugs with the British Standard Safety Stamp – they’re guaranteed to have live and neutral pins with insulating sleeves that enable safer insertion and withdrawal.

Check the shutter mechanisms in the sockets in your home close when removing plugs. This is an important safety precaution if you have young children who like to put their fingers in places they shouldn’t!

Fighting socket struggles?

Need expert help with your sockets? HomeServe Repairs is the answer you’ve been searching for! Whether it’s a simple fix or a more complex issue, our Home Experts will get the root of your problem and give you peace of mind.

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About the author

Chris became a fully qualified Gas Engineer in 2009 and has been with HomeServe since 2016. Chris hung up his tool bag in 2018 to concentrate on ways to use technology to help Customers.

He currently heads up the Self Fix team who are able to get Customers back up and running over the phone without the need for an Engineer.

He is kept busy looking after his two daughters and is a lover of all things CrossFit, Yoga and Ice Baths!

“I chose to work at HomeServe after running a small business. I wanted to be able to help people on a greater scale and HomeServe has helped me achieve that.”

Qualifications

Gas Safe registered, CCN1, CPA1, CENWAT, CKR1, HTR1, NVQ Level 3 Plumbing & Heating

Years qualified

Since 2009
Read more

Share this post

About the author

Chris became a fully qualified Gas Engineer in 2009 and has been with HomeServe since 2016. Chris hung up his tool bag in 2018 to concentrate on ways to use technology to help Customers.

He currently heads up the Self Fix team who are able to get Customers back up and running over the phone without the need for an Engineer.

He is kept busy looking after his two daughters and is a lover of all things CrossFit, Yoga and Ice Baths!

“I chose to work at HomeServe after running a small business. I wanted to be able to help people on a greater scale and HomeServe has helped me achieve that.”

Qualifications

Gas Safe registered, CCN1, CPA1, CENWAT, CKR1, HTR1, NVQ Level 3 Plumbing & Heating

Years qualified

Since 2009
Read more

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